Welcome
Sun Pacific Federal Credit Union is the credit union for the employees of the Social Security Administration, Region IX (San Francisco Region). Region IX includes Northern California, Guam, American Samoa, Northern Marianas, Hawaii, Nevada and Arizona.
Who Can Join?Region IX Social Security Employees and their immediate families are eligible to join Sun Pacific Federal Credit Union. To apply you may visit our branch office, or call us to have an application packet mailed to you.
SunPac Online.....It's Here!
Sun Pacific Federal Credit Union is in the process of upgrading our home banking system. Our new online service is called SunPac Online.
Our old friend, HFS (Home Financial Services) is no longer available. If you are already enrolled in Home Financial Services, your account has automatically been converted to SunPac Online. Sun Pacific members will see a new look to our online transaction and inquiry services.
Here are just a few of the upgraded services available with SunPac Online:
Immediate transfers between accounts (no more waiting for updates)
Secured Access with Multifactor Authentication
Live Account inquiry with current and available balances
Advanced Search
Send/receive secure messages to/from Sun Pacific
Download Financial Information
Please make sure that your existing password does not have any special characters and contains at least 8 characters with 2 alpha and 2 numeric values. Example: abcd1234, fall2011
Thank you for your cooperation while we make these upgrades.
COMING LATER THIS SUMMER….
Live ATM/Debit Card Services. If you are a member who uses your debit card on a regular basis, you will be happy to know that a “live” system upgrade is in the works. You will be able to see your actual balance when you use your Sun Pacific Debit Card for cash withdrawals or purchases. Watch our web site, sunpacific.org to learn more.
We can help you make a painless switch from your bank to our friendly credit union. Why wait? No Debit Card Fees. No Checking Account Maintenance Fees. How cool is that?
New!! EMERGENCY LOANS
The local pay day loan places DON'T want to hear this. But we have a better answer to their 400% short-term loans. Click the button above:
New. Emergency Loans.
Or speak to us. We'll be happy to tell you about this new service to our members.
Shared Branching a Success
Members living in Maryland, Georgia and Florida are accessing their accounts at shared branching locations. So can you.
To find a location near you, click on 'Click Here'.
AUDIO RESPONSE TELLER
Sun Pacific's ART is capable of identifying electronic checks. Yesterday, ART could only tell you about share drafts which cleared the old-fashioned way. Now ART can tell you about the checks which were paid as electronic checks.
If you would like to access your account by telephone, call the credit union at 970-1181 and ask to be set up for audio response teller access. All we have to do is give you a PIN.
Where Am I and How Can I Get Money From My Account?
While you're thinking about it, put this number in your cell phone: 888.287.9475. This is the number to locate the nearest credit union on our SWIRL Shared Branching Network. Tell them where you are, and you're soon on your way to the nearest branch. They will even send the information to your cell phone if you like. Another free service from Sun Pacific.
We are located at 1221 Nevin Avenue in the Frank Hagel Federal Building in Richmond, California. We are two blocks west of the Richmond Bart Station.
Mailing Address
Sun Pacific Federal Credit Union
P.O. Box 4043
Richmond, CA 94804-0043
Telephone Numbers
510-970-1181
800-342-9804
ART (Audio Reponse Teller)
510-970-1192 or 510- 237-0433
| To Report Lost or Stolen | Debit Card | Credit Card |
| In U.S. | 800-472-3272 | 800-556-5678 |
| Outside U.S. | 973-682-2652 | 402-399-3600 |
